Shipping & Returns

Processing Time

• Orders are processed within 2-3 business days after payment is confirmed.

Shipping Methods

We offer the following shipping options:

• Expedited Shipping: Estimated delivery time is 5-7 business days.
• Standard Shipping: Estimated delivery time is 8-15 business days.

International Shipping

• We ship to most countries worldwide. Please note that international orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
• Delivery times for international shipping may vary depending on your location.

Returns Policy

Eligibility for Returns

• Items can be returned within 30 days of delivery.
• To be eligible for a return, items must be unused, in their original condition, and include all packaging materials.
• Custom-made or personalized products are non-refundable unless they arrive damaged or defective.

How to Initiate a Return

1. Contact our customer support team at unifinger.design@gmail.com to request a return authorization.
2. Provide your order number and the reason for the return.
3. Once approved, you will receive instructions and the return address.

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• We recommend using a trackable shipping method to ensure your return is received.

Refund Policy

• Refunds will be processed within 5-7 business days after the returned item is received and inspected.
• Refunds will be issued to the original payment method.
• Shipping fees are non-refundable.

Exchange Policy

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us at unifinger.design@gmail.com within 7 days of receiving the item. Include photos of the damage for faster resolution. We will replace or refund the item at no additional cost to you.

If you have any further questions or concerns, feel free to contact us at unifinger.design@gmail.com. We're here to help!